Receipt configuration

The Norwegian regulations require the customer receipt to state if it is a sale receipt or a return receipt and if it is a reprint of the receipt. Therefore special variables need to be added to the form design of the customer receipt.

1. Go to Sites > [Forms and labels] Form layouts > Edit the Customer receipt
2. Edit the Customers Receipt
3. Zoom into the Header section
4. Add the Sale text, Sale text (copy only) variables from the Sale category to the receipt.
   
   

   The extra lines added to the receipt are not printed when the variable is not printed.

5. Add the Return sale text and the Return sale text (copy only) variables from the Return category to the receipt.
   
6. The text in all these variables can be overwritten by typing into the field.
   The text should say:
   

   Variable	English	Norwegian
   Sale text	Sales receipt	Salgskvittering
   Sale text (copy only)	NOT A PURCHASE RECEIPT	IKKJE KVITTERING FOR KJØP
   Return text	Return receipt	Returkvittering
   Return text (copy only)	NOT A PURCHASE RECEIPT	IKKJE KVITTERING FOR KJØP

7. Make sure these variables have the Font type: Double high. In the example above it is set to Double high & wide but make sure that you have enough room for all the characters before using double wide.
8. The variable Reprint message can be removed from the receipt.

 

Email receipt

According to the Norwegian regulations the email receipt should say Electronic sales receipt or Elektronisk salskvittering

To have a different receipt for the email you need to create a copy of your customer receipt.

1. Go to Sites > [Forms and labels] Form layouts > Edit the Customer receipt
2. Press the add button to create the new receipt.
3. Select Type: Receipt
4. Enter a Description: Email receipt
5. Select Copy from: Customers Receipt
6. Press OK
7. Edit the text of the Sales text, Sales text (copy only), Return text and Return sale text (copy only)
   
8. The text in all these variables can be overwritten by typing into the field.
   The text should say:
   

   Variable	English	Norwegian
   Sale text	Electronic sales receipt	Elektronisk salgskvittering
   Sale text (copy only)	NOT A PURCHASE RECEIPT	IKKJE KVITTERING FOR KJØP
   Return text	Electronic return receipt	Electronisk returkvittering
   Return text (copy only)	NOT A PURCHASE RECEIPT	IKKJE KVITTERING FOR KJØP

9. Now open Sites > [Forms and labels] Form profiles
10. Select the Email profile
11. In the lower list edit the line with Form type: Receipt
12. Select Layout: Email receipt
    
    
13. Make sure the email form profile is selected for your store. Go to Sites > [Sites/Terminals] Stores
14. Edit your store and open the Form settings tab
15. Select the Email profile in the Email attachment profile field
    

Training receipt

If the POS is in training mode the receipts are marked clearly in the header and footer of the receipt and the payment part of the receipt is skipped.